Important Note: These Terms and Conditions apply to the use of all services on the 9wiket Platform. By registering, you are deemed to have automatically accepted these terms.
01 General Terms & Introduction
9wiket (hereinafter referred to as the "Platform" or "we") is an internationally licensed online gaming and betting platform built specifically for users in Bangladesh. These Terms and Conditions apply to all use of the Platform, including playing games, placing bets, and conducting any financial transactions.
By using the 9wiket website or mobile app, you confirm that you have read and fully agree to these Terms and Conditions. If you do not agree with any of these terms, please refrain from using the Platform.
We reserve the right to update these Terms and Conditions at any time. Any changes will be communicated via your registered email and published on the website. Continued use of the Platform following any update will be deemed acceptance of the revised terms.
Warning: 9wiket is intended for entertainment purposes only. Gaming or betting should not be treated as a primary source of income. Please play responsibly.
02 Account Registration & Usage
A valid account is required to access any service on 9wiket. You must provide accurate and truthful information at the time of registration. Providing false information may result in account termination.
Account Creation Rules
- Each individual may only create one account. If multiple accounts are found belonging to the same person, all accounts and balances will be forfeited.
- The name, address, and phone number provided at registration must be accurate.
- You must not share your account password with anyone. 9wiket will not be held responsible for any loss resulting from unauthorized access to your account.
- Transferring, selling, or renting your account to a third party is strictly prohibited.
- A copy of your National ID or passport may be requested for verification.
Login Security
9wiket strongly recommends enabling two-factor authentication (2FA) on your account. If you notice any suspicious activity, please contact our support team immediately.
Please Note: Some features may be restricted until you verify your email after registration. Completing email verification unlocks full account benefits.
03 Age & Eligibility Requirements
Minimum age requirement to register and use gaming services on 9wiket 18 years. This platform is strictly prohibited for anyone under the age of 18.
- Age verification is carried out at registration. Providing a false age will result in account closure and forfeiture of all deposited funds.
- 9wiket may request proof of age at any time. Failure to provide the required documents will result in temporary account suspension.
- We use third-party age verification software to protect minors.
- If a minor uses someone else's account to gamble, the account holder will be held fully responsible.
Child Protection: Please ensure your device and account are kept out of reach of minors. The use of parental controls is strongly recommended.
04 Deposit & Withdrawal Policy
9wiket supports transactions via Bangladesh's most popular mobile banking services — bKash, Nagad, and Rocket. All transactions are secure and encrypted.
| Transaction Type |
Minimum Amount |
Maximum Amount |
Processing Time |
| Deposit (bKash/Nagad/Rocket) |
BDT 100 |
BDT 50,000 |
Instant |
| Withdrawal (bKash/Nagad) |
BDT 500 |
BDT 30,000 |
15–30 minutes |
| Withdrawal (Rocket) |
BDT 500 |
BDT 20,000 |
30–60 minutes |
| Bonus Withdrawal |
Subject to Terms |
Subject to Terms |
After Verification |
Withdrawal Terms
- Full account verification is required before any withdrawal can be processed.
- Withdrawals must be made through the same method used for the deposit — for example, if you deposited via bKash, your withdrawal must also go through bKash.
- A new withdrawal request cannot be submitted while a previous one is still pending.
- Withdrawals may be temporarily placed on hold if fraud or unusual activity is suspected.
- Daily withdrawal limits vary by payment method. Contact our support team for details.
05 Bonus & Promotion Terms
9wiket offers a variety of bonuses and promotional offers. Each bonus is subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.
Bonus Wagering Requirements
- To withdraw your welcome bonus, you must wager the bonus amount at least 15 times.
- The wagering requirements for reload bonuses will be specified on each offer's detail page.
- Placing bets on certain games using a bonus may apply different wagering contribution rates.
- Expired bonuses are automatically cancelled and cannot be extended.
- Multiple bonuses cannot be active at the same time unless explicitly stated otherwise.
- Any attempt to abuse bonus benefits or exploit loopholes will result in account suspension.
Free Spins & Cashback Offers
- Wagering requirements apply to winnings from free spins as well.
- Cashback is calculated based on net losses only.
- To receive a referral bonus, the referred person must complete their first deposit.
Tips: Always check the wagering requirements before claiming a bonus. If you have any questions, our 24/7 support team is here to help.
06 Betting Rules
9wiket offers a wide range of gaming options, including Sports Betting, casino games, slots, and bingo. Specific rules apply to each category.
Bet Acceptance
- Once a bet is confirmed, it cannot be cancelled unless there is a verified technical error.
- Pre-match bets will be voided if the event has already started.
- Maximum bet limits for live betting are set separately.
- 9wiket reserves the right to decline bets if an unusually large wager is detected on a single event.
Results & Payouts
- All game outcomes are determined by a certified Random Number Generator (RNG).
- Sports Betting results are sourced from the relevant official authorities.
- 9wiket reserves the right to correct any results displayed incorrectly due to a technical error.
- Winnings will be automatically credited to your account balance.
Warning: Match fixing or placing bets through corrupt means is a criminal offence. If such activity is detected, the account will be terminated and legal action will be taken.
07 Responsible Gaming Policy
9wiket believes gaming should be a form of entertainment, not an addiction. We are committed to protecting the mental and financial well-being of all our players.
- You can set daily, weekly, or monthly deposit limits directly on your account.
- You can use the self-exclusion feature to close your account for a set period of time.
- If you notice signs of gaming addiction, our support team can connect you with professional help.
- Never borrow money to fund your gaming activity, no matter your financial situation.
Get Help: To learn more about responsible gaming, visit our
Responsible Gaming Visit the page.
08 Privacy & Data Protection
9wiket treats the privacy of your personal information with the utmost importance. We never sell your data to third parties.
- Information collected during registration is used solely for account management and verification purposes.
- Payment information is secured with SSL encryption.
- Your information will not be shared with any party except in response to a valid legal request from authorized authorities.
- For more information, visit our Privacy Policy page.
09 Account Closure & Suspension
9wiket reserves the right to temporarily or permanently suspend an account for any of the following reasons:
- Any violation of these Terms and Conditions.
- Providing false identity information or fraudulent documents.
- Operating multiple accounts.
- Abuse of the bonus system or any fraudulent activity.
- Money laundering or suspicious financial transactions.
- Assisting minors in accessing the platform.
You may request account closure at any time by contacting our support team. Please withdraw any available balance before closing your account.
10 Dispute Resolution Process
For any dispute or complaint, please contact our support team first. We aim to respond within 48 hours.
- When filing a complaint, please provide your account ID, the date of the incident, and all relevant details.
- In the event of a dispute over game results, server logs will serve as the final and definitive record.
- If your issue cannot be resolved through support, you may appeal to the licensing authority.
11 Changes & Amendments to Terms
9wiket reserves the right to modify these Terms and Conditions, in whole or in part, at any time. When changes are made:
- A new version will be published on the website and the "Last Updated" date will be revised accordingly.
- For significant changes, a notification will be sent to your registered email address.
- Continued use of the platform after any changes will be considered acceptance of the updated terms.
- If you disagree with any of these terms, please close your account and discontinue use of the Platform.
The latest valid version is always available on this page. Previous versions may not be used in any dispute.